Last updated: 06/2024

We appreciate your trust in our Website and want you to feel confident about how we handle your personal data. This Privacy Policy is here to provide you (“you,” “your,” and “User”) with clarity on how we collect, use, disclose, and safeguard your personal data. At our core, we prioritize your privacy and strive to maintain the highest standards of data protection. We are committed to being transparent about our data practices and complying with relevant privacy laws and regulations.

Personal Data means information which can be used to distinguish or trace an individual’s identity, such as their name, alone, or when combined with other personal or identifying information that is linked or linkable to a specific individual, such as date and place of birth, etc.

When we refer to “Company”, “we”, “us” or « our », we mean Connectifit Ltd, having its registered address at:

Office 6, First Floor, 316D High Road, Benfleet, Essex, SS7 5HB, United Kingdom

With company registration number 13165999.

ALL CAPITALISED WORDS USED IN THIS PRIVACY POLICY HAVE THE SAME MEANINGS FOR SUCH WORDS AS IN OUR TERMS AND CONDITIONS.

BY USING THE WEBSITE, YOU ACCEPT AND AGREE TO OUR TERMS AND CONDITIONS, THIS PRIVACY POLICY, AND OUR COOKIE POLICY AS APPLIED TO YOUR ACCESS AND USE OF THE WEBSITE AND OUR SERVICES. IF YOU DO NOT AGREE TO OUR TERMS AND CONDITIONS, THIS PRIVACY POLICY AND OUR COOKIE POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE THE WEBSITE.

 

1. POLICY CONCERNING AGE

Our Website is intended for use by users who are at least the age of majority in their jurisdiction. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are under the age of majority in your jurisdiction, please do not use our Website or provide any Personal Data to us without parental consent. If we become aware that we have inadvertently collected personal data from a minor without parental consent, we will take prompt steps to delete such information from our records. Parents or guardians who believe that their child has provided personal data to us without their consent should contact us immediately to request the removal of such data from our systems.

 

2. PERSONAL DATA

We may process the following categories of your Personal Data:

– personal details (your name, username or log in details, password, areas or topics of interest, etc.);
– contact details (telephone and/or mobile number, email address);
– records of any consents you may have given, together with the date and time, means of consent and any related information;
– location information;
– purchase and payment details;
– billing address and payment method;
– information about your use of the Website and Services, such as usage information and statistical information, which may be aggregated;
– browsing history including the sites or other services you visited before and after interacting with the Services;
– device identification (“ID”), advertising ID, Internet Protocol (“IP”) address;
– information collected through the use of cookies, eTags, Javascript, pixel tags, device ID tracking, anonymous identifiers and other technologies, including information collected using such methods and technologies;
– device type, settings and software used;
– log files, which may include IP addresses, browser type, operating system, date/time stamps and/or clickstream data, including any clicks on customized links.

The legal basis for processing your Personal Data includes your explicit consent, processing necessary for pre-contractual steps or contractual performance, protection of vital interests, performance of tasks in the public interest, pursuit of legitimate interests (unless overridden by your rights), and compliance with legal obligations.

Your personal data is collected and processed for the specific purposes outlined below:

– Account Management:
We utilize Personal Data to create and manage user accounts, including authentication, password resets, and account recovery processes.

– Service Provision:
Your Personal Data helps us to provide the services you have requested, such as transaction processing, customer assistance, and order fulfillment.

– Performance Optimization:
Personal Data allows us to monitor and improve the performance of our Website, identify technical issues, and optimize user experiences.

– Communication:
In order to get in touch with you about significant changes, service announcements, and account-related administrative communications, we might use your contact information.

– Personalization:
By analyzing Personal Data, we can tailor our Services to your preferences, such as recommending relevant content or suggesting products based on your past interactions.

– Legal Compliance:
We may process Personal Data to comply with legal obligations, such as responding to lawful requests from government authorities, enforcing our Terms, or resolving disputes.

– Research and Development:
Personal Data may be used for research and development purposes to innovate new features, enhance existing services, and better understand user behavior and preferences.

– Marketing and Advertising:
With your consent, we may use Personal Data to send you promotional materials, newsletters, or targeted advertisements that may be of interest to you.

We will process your Personal Data in accordance with applicable data protection laws including, but not limited to the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

 

3. YOUR RIGHTS

Your rights concerning collection and processing of your Personal Data can differ based on local data protection laws in your country, state, or territory, but these rights may include one or more of the following:

• the right to rectification of inaccurate Personal Data;
• the right to access to your Personal Data;
• the right to erasure of your Personal Data;
• the right for data portability (it means the right to receive your Personal Data in a structured, commonly used, and machine-readable format and transmit it to another controller);
• the right to restriction of processing;
• the right to be informed about what Personal Data is being processed and the rationale for such processing;
• the right to withdraw a previously given consent for the processing of your Personal Data;
• the right to object to the processing of your Personal Data;
• the right to object to automated processing;
• the right to lodge a complaint with a supervisory authority.

 

4. SECURITY

Safeguarding your Personal Data is a top priority of our Company, and we have implemented comprehensive security measures to protect it from unauthorized access, disclosure, alteration, and destruction.

Our Website utilizes industry-standard encryption technologies to secure data transmission and employs intrusion detection systems to prevent unauthorized access to our servers. We enforce strict authentication and access controls to ensure that only individuals with a legitimate need can access your information. Furthermore, we conduct regular security assessments and audits to identify and mitigate any potential risks to your Personal Data.

Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its absolute security.

 

5. TRANSFER OF PERSONAL DATA

We may transfer your Personal Data to affiliated companies, service providers, or business partners located in countries outside of your own jurisdiction for the purposes outlined in this Privacy Policy, including data storage, processing, and analysis. These countries may have different data protection laws than your own jurisdiction. However, we take measures to ensure that any transfer of Personal Data complies with applicable data protection laws and provide adequate safeguards for the protection of your Personal Data, including the use of standard contractual clauses or other appropriate mechanisms. By providing your consent to this Privacy Policy and continuing to use our Services, you acknowledge and agree to the transfer of your Personal Data to other countries as described herein.

We may share the collected information with trusted third-party service providers to facilitate our services and business operations.

These third parties may include:

• Payment Processors: We may disclose your Personal Data to payment processing companies to facilitate transactions and process payments securely.
• Analytics Providers: We may share data with analytics providers to analyze website usage trends, track performance metrics, and improve the user experience.
• Advertising Partners: With your consent, we may share information with advertising partners to deliver personalized advertisements based on your interests and preferences.
• Other Service Providers: We may disclose personal data to service providers who assist us in delivering our products and services, such as cloud hosting providers, customer support platforms, email service providers, etc.
• Your Personal Data could be given to other parties as part of the asset transfer procedure in the case of a merger, acquisition, or bankruptcy.
• Legal and Regulatory Authorities: We may disclose personal data in response to lawful requests from government agencies, law enforcement authorities, or regulatory bodies to comply with legal obligations or protect our rights and interests.

 

6. RETENTION OF PERSONAL DATA

We will retain your Personal Data for as long as necessary to provide you with the services you have requested and to fulfill the purposes outlined in this Privacy Policy. Additionally, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

7. THIRD-PARTY SITES AND LINKS TO THEM

We do not endorse or control the content, policies, or practices of any third-party websites linked from our Website. We encourage you to review the privacy policies and terms and conditions of these third-party websites before providing any data or engaging with their services. We are not responsible for the privacy practices or content of third-party websites or services, even if they are linked from our Website. Your interactions with these third parties are governed by their respective privacy policies and terms and conditions.

 

8. OUR OTHER RELEVANT RULES AND REGULATIONS

Alongside this Privacy Policy, your engagement with our Website is subject to other relevant rules and regulations. These encompass our Terms and Conditions and Cookie Policy, among others. We strongly advise you to review and adhere to these additional rules to maintain a harmonious and compliant experience on our Website.

 

9. MODIFICATIONS

We reserve the right to modify, amend, or update this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting on this page. It is your responsibility to review this Privacy Policy periodically for any updates. Your continued use of the Website following the posting of changes constitutes acceptance of those changes.

 

10. CONTACT US

Should you have any questions, comments, or complaints about this Privacy Policy, please do not hesitate to get in touch with us. You can reach our support team at [email protected]. We are here to assist you and ensure that your experience on our Website aligns with our terms and policies.